Terms of service

TERMS OF SERVICE

1. About us

This website is operated by Trelvix. By accessing or using trelvix.store, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website.

For any questions, contact us at: support@trelvix.store

2. Our products

All products sold on trelvix.store are intended for personal, non-commercial use. We reserve the right to limit sales to any person, geographic region, or jurisdiction at our discretion.

We do our best to display product colours, descriptions, and specifications as accurately as possible. However, we cannot guarantee that your screen will display colours exactly as they appear in person.

3. Pricing

All prices are displayed in the applicable currency and may include taxes where required. We reserve the right to change prices at any time without notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you promptly.

4. Orders & payment

By placing an order on trelvix.store, you confirm that:

  • You are at least 18 years old
  • You are authorised to use the payment method provided
  • The information you have provided is accurate and complete

We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, incorrect pricing, or stock unavailability. You will be notified and fully refunded if your order is cancelled.

5. Pre-orders

Some products on trelvix.store may be available for pre-order prior to their official release date. By placing a pre-order, you agree to the following:

  • Your payment will be taken at the time of purchase
  • Estimated delivery dates are provided as a guide only and may be subject to change
  • In the event of a significant delay, you will be notified by email
  • You may cancel your pre-order and receive a full refund at any time before your order has been dispatched by contacting us at support@trelvix.store

6. Shipping

We ship to selected international destinations. Delivery times and costs are outlined in our Shipping Policy available on trelvix.store. Trelvix is not responsible for delays caused by third-party carriers, customs, or circumstances beyond our control.

7. Returns & refunds

You may have the right to cancel your order within 14 days of receiving your goods, depending on your local consumer protection laws. Full details are outlined in our Returns & Refund Policy available on trelvix.store.

8. Intellectual property

All content on trelvix.store — including but not limited to text, images, logos, product names, and design — is the property of Trelvix and may not be reproduced, distributed, or used without prior written consent.

9. Limitation of liability

To the fullest extent permitted by law, Trelvix shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the order in question.

10. Governing law

These Terms of Service are governed by applicable international e-commerce laws. Any disputes shall be resolved under the jurisdiction applicable to the consumer’s country of residence, where required by law.

11. Changes to these terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of trelvix.store following any changes constitutes acceptance of the revised terms.

12. Contact us

Trelvix
Email: support@trelvix.store
Website: trelvix.store